Pieta Shakes is a Teaching and Research Academic within the Master of Nursing at James Cook University and a credentialed mental health nurse who founded and volunteers for the health promotion charity, Through the Unexpected. Pieta is overly enthusiastic about patient experience and person-centred care within our fast-paced systems and society. She has postgraduate qualifications in mental health nursing, child and adolescent mental health, diagnostic genomics and higher education innovative teaching and learning. Pieta’s emerging program of research explores the psychosocial aspects of prenatal diagnosis and workforce development, inspired by her own experience of receiving a third-trimester prenatal diagnosis.